First time to Neverland Massage? It's YOU time, and the only thing you need to do is relax.


Do I have to make an appointment before going to get a massage?

We accommodate walk-ins at any time, yet we can't guarantee there will be an available therapist. So, appointment is strongly recommended.

You can make an appointment easily by our online booking system, we will send confirmation of your appointment as soon as we can. Or just call (619) 319-8820. We look forward to hearing from you.


I made an appointment, but when should I be there?

Please arrive 5-10 minutes before your scheduled appointment time in order to ensure a full massage session.


What happens after I arrive Neverland Massage?

  • Once arriving here, you will be asked to fill out intake forms so that we can be aware of your relevant medical history and  physical conditions. To enhance massage experience, you can also circle the pressure level and focusing areas you desire.
  • It's YOU time. During the massage session, feel free to let your massage therapist know if you want it harder or softer, so that he/she can adjust it to your comfort. Our massages can be customized for you, and communication is the key.
  • After massage, your massage therapist will give you a glass of water at the front desk. You can leave gratuity to show how much you appreciate his/her service. Your feedback of massage is highly valued and appreciated to our front desk. Your satisfied experience is everything to us.

I really can't make it. Can I cancel or reschedule my appointment?

Of course! We understand that things come up. But please call us to cancel or reschedule as soon as possible as a courtesy. If you are 5 or more minutes late for your appointment, you will lose your reservation priority.

 

Ready to go ahead?

Call (619) 319-8820 for the best value professional massage in Santee CA.